Ever had an experience buying a new bike that was less than perfect? Our founder Shawn Fitzpatrick did. He was also tired of sitting in an office all day wishing he could be on his bike. He knew he could make a better experience for others too. That's when the idea of Oxygen Bike Co begun. Soon, a customer-focused business plan was created, a depletion of life savings and some awesome relationships with the best brands in the business syncronized perfectly. A year later, Oxygen Bike Co was open. Total sales on our first day was $6...a single tire tube. It was daunting, but we were committed.
That was 2011 and we've already expanded into our second store that is triple the size of the original. The best products, awesome staff, thousands of loyal customers and fantasic reviews on Google and Facebook - we must be doing something well. And we'd like to thank YOU for the success.
Marketing, Sales and Spinning guy. Shawn founded Oxygen Bike Co to offer a better experience to cyclists in his Toronto hometown. He doesn't want the shop to be big. He just insists that it's an awesome place to buy a bike, go for a spin class or just hang out and talk bikes.
Favorite Bike: "My Fat Bike. It's the most fun mountain bike for summer or winter".
Don't let his laid back demeanour fool you. He knows everything about bikes past and present. Chris keeps the wheels turning in Service and on the Salesfloor
Favourite Bike: We didn't ask him because it better be the Cannondale Jekyll we gave him for being employee of the year.
We know that repeat customers make for a sustainable business. So every policy we have is designed around giving you an awesome experience.
We’ve quickly become famous for our FREE LIFETIME tune-up program. It works like this: Buy any new bike from our store and we will provide no-charge brake adjustments, gear adjustments and tire inflation for as long as you own the bike. Yes, you read that correctly. Why do we do this? First, we want to see you again. Our customers are our friends; and who doesn’t want to see a friend. Secondly, by servicing the bicycle frequently, we can provide early diagnosis of anything it may require in the future.
We will match or beat any Ontario authorized dealer’s advertised price on the same make, model, year and size of anything in our store. It has to be the exact same item and the advertiser needs to have it in stock and available for sale.
We will gladly refund or exchange items within 10 days of purchase when accompanied with the original receipt. Items must be unused and in the same condition as sold (i.e. in original packaging, not installed etc). Clothing must have all manufacturers tags affixed. Policy exceptions include bicycles and helmets. Helmets are excluded for safety reasons. Once it leaves the store, it’s possible it was dropped and a potentially damaged helmet is not safe for anyone to use. All purchases of all items at trade shows such as the Toronto International Bike Show are on a “No Refunds, No Exchanges” policy as this is a close-out, clearance event.
Bike theft sucks. So we are pleased to register your bicycle with the Toronto Police for free even if you did not buy your bike from us. Just bring it in and we’ll register it with the Toronto police on the spot.
Kids grow up too fast. But they still deserve quality bikes. So bring in your junior bike that you purchased from Oxygen Bike Co. and we will apply half of the original price towards the purchase of your next new kids bicycle!
The used bikes are tuned-up re-sold to new riders. (Used bikes are not applicable to this program). Children’s bike's wheel sizes 12"-24" are eligible for our half back program but it excludes BMX bikes given their intended abusive purpose.